We prepare every order with care. Available delivery options and costs are shown before you confirm your purchase.
Delivery areas
Available cities and addresses appear during checkout.
If your location is not offered, please contact us before placing an order.
Delivery fees
Fees are calculated according to the city and selected fulfilment method.
The delivery amount appears in the order summary before confirmation.
No fixed free-delivery threshold applies unless a specific promotion is shown at the time of purchase.
Branch pickup
You may choose branch pickup when it is available at checkout.
The selected branch and final cost appear before confirmation.
We will contact you when the order is ready for collection.
Processing and delivery
We prepare orders after confirmation.
Delivery time varies with the city, product availability and courier; we do not promise a fixed arrival date unless it has been confirmed to you.
You can check your order status in your account or contact our team.
Address and assistance
Please provide an accurate address, map location and phone number.
If you need to change an address or have a delivery issue, contact us promptly with your order number.